Translation and Interpretation


What is the A-KEEP HELPLINE?

The A-KEEP HELPLINE is Korean-English language access service providing over-the-phone translation and interpretation assistance to secondary educational institutions and individuals for personal use. On-site interpretation services require a fee and are available upon request.

Who Do We Serve?

  • Physical & Psychiatric Therapists

  • Legal & Court services

  • Social services

  • Others language access needs

  • Individuals with developmental & physical disabilities

  • K-12 public schools

  • Medical & Healthcare providers

  • Insurance services


Why Choose the A-KEEP HELPLINE?

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A number of people in the River Region from linguistic minority groups are not able to receive necessary services due to barriers to communication. This means individuals with limited English proficiency may not have access to medical instruction, legal assistance or other critical-needs services. While getting access to services may be challenging to these individuals, those with limited English proficiency and developmental or physical disabilities are at an even greater disadvantage. The A-KEEP HELPLINE works to provide language access to critical-need services for people from ethnic and cultural minority groups living with disabilities.

By providing translation and interpretation services, A-KEEP is building an environment that is linguistically and culturally inclusive of Alabama’s ethnically diverse communities. A-KEEP’s HELPLINE is not only beneficial for individuals, but also for medical personnel, legal professionals, school administration, businesses and for-profit organizations seeking to build relationships with the River Region’s growing Korean-speaking community.


FAQs

Is the A-KEEP HELPLINE free?

The over-the-phone service is free to K-12 public schools and to individuals for personal use.


Do you provide on-site interpretation or translation services?

Yes! Our on-site interpretation and translation services require a fee. Fill out the request form below for a quote.


How far will your interpreters travel?

Our interpreters travel within a 50 mile radius of Montgomery, Alabama.


How do I schedule an appointment?

Begin by filling out the request form or email helpline@akeep.org. One of our qualified language access professionals will be in touch within 1-2 business days to let you know whether your request has been accepted or denied.


How long do you stay on the line?

Free calls can last up to 1 hour.


What forms of payment are accepted?

We accept cash and check payments.


Submit a Request

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Phone
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When do you need us?
When do you need us?